frequent questions


  • What is cremation?

    Cremation is a process that uses intense heat to reduce the body to bone fragments. It is a form of final disposition, rather than a type of funeral or memorial service. Families may choose to hold a service before or after cremation based on their preferences and wishes.

  • What is a direct cremation?

    Direct cremation is a simple disposition option in which cremation takes place shortly after death without a funeral or memorial service occurring beforehand. Families may choose to arrange a memorial service or gathering at a later time if they wish.

  • How long does the cremation process take?

    The time required for cremation varies depending on several factors, including the individual's size and the equipment being used. For an average-sized adult, the cremation itself generally takes approximately two to three hours at temperatures ranging from 1,600°F to 2,000°F.

  • What happens after the cremation is complete?

    Once the cremation is finished, the remaining bone fragments are carefully collected and allowed to cool. Any metal materials that remain are separated from the cremated remains. The bone fragments are then processed into a consistent texture before being placed in a temporary container or an urn selected by the family.

  • What do cremated remains look like?

    Cremated remains typically have a coarse, granular appearance and are usually light gray to whitish in color. The amount of cremated remains varies from person to person, with an average adult typically producing approximately four to eight pounds.

  • How are cremated remains returned to the family?

    Cremated remains may be returned in a basic temporary container at no additional cost. Families may also choose an urn from the selection available through the funeral home.

  • Are all of the cremated remains returned?

    Every reasonable effort is made to recover and return the cremated remains. However, extremely small or microscopic particles may remain within the cremation equipment and cannot be practically recovered. The collected remains are carefully processed and returned to the family.

  • Does the VA pay for cremation?

    Eligible veterans may qualify for certain benefits through the U.S. Department of Veterans Affairs that can help cover funeral and burial expenses. Benefits and eligibility requirements can change, so families should consult the VA for the most current information.

  • Are there laws governing cremation?

    Yes. Cremation is regulated by state and local laws, and requirements can vary depending on where the cremation takes place. A licensed funeral home or cremation provider can explain the regulations and documentation required in your area.

  • Can two cremations be performed at the same time?

    Cremations are performed individually. The cremation chamber is prepared and monitored for one individual at a time, and procedures are followed throughout the process to help ensure the identity and integrity of the cremated remains.

  • How can I be sure I receive the correct cremated remains?

    Careful identification procedures are maintained throughout the cremation process. Documentation and identification systems are used at each stage, from the initial care of your loved one through the completion of cremation and return of the cremated remains. Trained professionals oversee the process and follow established procedures to help ensure accuracy and accountability.

  • Do I need a cremation urn?

    An urn is not required for cremation, but many families choose one as a meaningful way to keep, display, bury, or otherwise memorialize their loved one's cremated remains. If an urn is not selected, the remains can be returned in a temporary container. An urn may also be required by a cemetery if the remains will be placed in a columbarium, niche, or burial space.